Privacy Policy

Soha Nuts is firmly committed to maintaining and protecting the privacy of your personal and company information. Soha Nuts is dedicated to providing a safe website for visitors of all ages and has implemented this Privacy Policy to demonstrate our firm commitment to your privacy. Soha Nuts complies with Canadian Federal and Provincial privacy laws and regulations, including the Personal Information and Electronic Documents Act. This policy explains how we collect and use personal data from and about visitors and subscribers to our website. The terms of this policy apply to www.sohanuts.ca 

This online privacy policy applies only to information collected through our website and not to information collected offline. Our objective is to ensure that you are never surprised by how we use your data. You are therefore encouraged to read this policy to make an informed choice about using this website.

Soha Nuts does not sell, rent, lease or disclose customer information to third parties unless required by law or you consent to such a disclosure. As we change our website, we may need to update this policy. If we make any significant changes affecting your rights and interests, we will bring this to your attention and explain what this means. If you have any questions concerning this policy, you should email ( Insert email) 

The data which we collect about you

By using our site, you consent to our privacy policy. We collect information that you voluntarily provide to us.

Personal data means any data that identifies or can be used to identify a person.  It does not include data where the identity has been removed (anonymous data). Personal information may include email address, postal address, name, payment information, mobile or landline telephone numbers, and other personal information you may provide us. 

We collect this information when you engage with the following functions:

  • Placing orders and processing returns
  • Subscribe to newsletters
  • Create and manage your account
  • Fill out contact forms
  • Use our chat feature
  • Reach out to our customer support
  • Participate in contests
  • Submit job applications 

We collect your payment and billing information exclusively in the following instances:

  • Placing orders and processing returns

Non-Personal Information, such as cookies and analytic functions, when you explicitly consent to them. 

  • Data, including information about your device, browser, and how you interact with our website.
  • Log data includes your IP address and Geolocation, the Type of device used, the Pages visited, Access times, and Browser type. 
  • Cookies and tracking technologies to enhance your online experience.

Unless you specifically inform us, we do not collect details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, or political opinions. We also do not collect information about criminal convictions and offenses.

How your data is collected 

The data you may provide will generally be collected when you complete and submit forms on our website or contact us.

How we use your data 

We will only use your collected personal data in one of the following ways:

  • To personalize your experience
  • To improve our website
  • To improve customer service
  • To send emails and blogs on the information most relevant to you

Your personal information could also be used to send you information and updates of a preceding communication. You can withdraw your consent anytime or unsubscribe from future emails by contacting us.

Who do we share your data with?

We do not sell any personal data for commercial purposes. Your data will be used for internal purposes only, except: i) following the terms of this Privacy Policy, or ii) to comply with legal requirements such as a law, regulation, warrant, subpoena or court order, and/or iii) if you are reporting an adverse event/side effect, in which case the Company may be required to disclose such information to bodies such as, but not limited to, Canadian and/or international regulatory authorities. Please note that any of these disclosures may involve the storage or processing of personal information outside of Canada and may, therefore, be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.

Where your data is stored

The personal information you share with us is stored in our database systems. We implement a variety of security measures to maintain the safety of your personal information when you access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers' database, only to be accessible by those authorized with special access rights to such systems, who must keep the information confidential.

Getting your consent

We obtain your consent through the pop-up on our website. When you visit our website, you are allowed to provide consent for various data collection and processing activities. You can either:

  • Opt-In: You can provide your consent by selecting the appropriate options presented on our landing page. By doing so, you authorize us to collect, use, and process your personal information under this Privacy Policy and for the specific purposes outlined.
  • Opt-Out: Alternatively, if you prefer not to provide consent or wish to withdraw your consent at any time, you can opt-out. You may decline to participate in certain data collection activities, and your information will not be collected for those purposes. Additionally, you can manage your preferences for receiving promotional communications through the “Unsubscribe” button underneath newsletters. 

Do we use cookies?

In common with many website operators, Soha Nuts may use standard technology called “cookies” on its Sites. Cookies are small data files downloaded onto your computer when you visit a particular website. You can disable cookies by turning them off in your browser; however, some areas of the Site may not function properly if you do so. How long will we keep your data? We will retain personal data relating to email marketing and analytical data collected about your use of our website until you unsubscribe or your email address becomes permanently unavailable.